101 Business Letter

Openings For Letters Of Complaint

Below are useful expressions of openings for letters of complaint :

  1.  The goods we ordered from you on …. have not yet been delivered.
  2. Delivery of the goods ordered on …. is now considerably overdue.
  3. We regret having to report that we have not yet received the goods ordered on ….
  4. We regret to report that we have lost one of the cases of your consignment when delivered on …
  5. When we examined the goods dispatched by you on …. we found her ….
  6. We have received a number of complaints from several customers regarding the …. supplied by you on …

 

More useful expressions

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