Dear Mr. George,
Yesterday, as I was driving towards Muar from Melaka, an oncoming lorry burst a tyre and swerved into my path. Fortunately, I was able to get out of most of its way, but still it crashed into the rear of my car, badly damaging the right rear end. The right rear lamps are all smashed as well.
The driver of the lorry is a Mr. Paco who works for ABC Transport Co. of KL, telephone no. 123456789.
I enclose a copy of my police report and an estimate of the cost of repairing my car by DFX Motor Workshop. My car is now at the workshop but no work has been done on it yet. I wish to make a claim under my insurance policy. Please send a man to come and inspect the damage as soon as possible. Thank you.