Complaint letters
The following model letters are examples of effective ways of making a variety of complaints. You can readily adapt them to complaints you might have, where on these subjects or others. Note that the letters each focus on a specific complaint, are restrained and businesslike in tone, and make clear what the writer expects the recipient to do to alleviate the situation.
Answering complaints is a chore that is high on the list of duties that are placed on the “back burner”. The following letters will also show how some typical complaints were handled.
List of Sample Complaints Letters As Below :
- Failure to honor commitment
- Noisy construction crew
- Inexperienced service people
- Computer hardware problem
- Defective workmanship
- Unsafe construction-slippery floors
- Dangerous sidewalk conditions
- Inferior installation
- Delivery of wrong materials
- Deceptive advertising
- Unreliable mailing list
- Answering complaints of faulty products
- Faulty clock radio
- Poor service
- Inadequate accommodations
- Delays in serving guests
- Mix up in an order
- Shipping and billing errors
- Business hours and schedules
- Unjustified complaint-missed deadline
- Poor preparation-convention
- Response to stockholder’s letter
- Problem caused by road work
- Commercials on rented videotapes
- Inability to issue insurance policy
- Complaint concerning wrong goods
- Reply to complaint letter concerning wrong goods
- Complaint concerning quality
- Complaint concerning quantity – surplus goods delivered
- Complaint concerning quantity – shortage in delivery
- Customer’s complaint letter to manufacturer
- Manufacturer’s reply to customer’s complaint letter
- Complaint concerning damaged goods
- Reply to complaint concerning damaged goods
- Complaint regarding bad packing
- Complaint regarding non-delivery
- Reply to complaint regarding non-delivery
- Complaint regarding frequent late deliveries
- Reply to complaint regarding frequent late deliveries
- Complaint regarding uncompleted work
- Reply to complaint regarding uncompleted work
- Supplier’s enquiry regarding customer’s withdrawal of business
- Customer’s complaint regarding delivery charges
- Reply to complaint regarding delivery charges
- Complaint Suppliers Regarding non-arrival of goods
- Reply to complaint regarding non-arrival of goods
- Complaint regarding shortage of goods
- Reply to complaint regarding shortage of goods
- Another reply to complaint regarding shortage of goods
- Complaint Regarding Non Execution Of An Order
- Reply To The Complaint Regarding Non-Execution Of An Order
- Complaint Regarding Receipt Of Wrong Goods
- Reply To The Complaint Regarding Receipt Of Wrong Goods
- Complaint Regarding Damaged Goods
- Reply To The Complaint Regarding Damaged Goods
- Customers escalation letter to the manager about their complaint
- The Manager apology letter to the customers escalation complaint letter
- Customers thanks the manager letter for handling their complaint
- Complaint regarding delivery delay for purchased item
- Apology letter to customer regarding delivery delay for purchased item
- Complaint about defective products of ball-pens and refills
- Complaint about unsatisfactory service of a washing machine
- Reply to the complaint about unsatisfactory service of a washing machine
- Complaint about non-delivery of goods of umbrellas and raincoats
- Reply to the complaint about non-delivery of goods of umbrellas and raincoats
- Complaint about goods received in excess and ask for return
- Reply to the complaint about goods sent wrongly
- Complaint regarding receipt of wrong goods of shoes
- Complaint about wrong statement for items charged wrongly
- Reply to the complaint about wrong statement for items charged wrongly
- Complaint about goods received in damaged condition
- Sample letter in response to a complaint about a defective carpet
- Buyer complaint about delivery charges
- Complaints about wrongly delivered goods
- Reply to complaints and adjustments about wrongly delivered goods
- Complaints about damaged and stolen shipment