Dear Mr. Pier,
One of our employees slipped and fell on the sidewalk leading from our east entranceway of the parking lot. She, fortunately, suffered no more than bruises on her left arm. But our inspection showed that the walk had not been properly cleared, not had it been treated with any deicing chemicals. We must remind you that our lease calls for proper measures to counteract and other problems arising from weather conditions, as well as general cleaning and maintenance. Under the terms, you are fully responsible for any accidents that take place in the exterior of our building.
Over and beyond the monetary penalty, we are more concerned with the safety and well-being of our employees. In the futures, I hope you will be likewise.