I am writing to you to complain about the shipment of sweaters we received
yesterday against the above order.
The boxes in which the sweaters were packed were damaged, and looked as if
they had been broken open in transit. From your invoice No.1234 we estimate
that thirty garments have been stolen to the value of USD150. And because of
the rummaging in the boxes, quite a few other garments were crushed or stained
and cannot be sold as new articles in our shops.
As the sale was on a c.i.f. basis and the forwarding company your agents, we
suggest you contact them with regard to compensation.
You will find a list of the damaged and missing articles attached, and the
consignment will be put to one side until we receive your instructions.