Complaint regarding non-delivery
On 01 June we placed our order number 12345 for printed headed notepaper and invoice forms. You acknowledged the order on 28 June. As that is some 3 weeks ago and we have not yet received advice of delivery, we are wondering whether the order has since been overlooked.
Your representative promised an early delivery and this was an important factor in persuading us to place this order with you.
The delay in delivery is causing considerable inconvenience. We must ask you to complete the order immediately, otherwise we shall have no option but to cancel it and obtain the stationery elsewhere.