Why customer complaints are good for your business? Unhappy customers may into brand advocates. This is the sample customers thanks the manager letter for handling their complaint :
Your Name
Company Name
Street Address
City, ST ZIP Code
Date
Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code
Dear Recipient Name:
STEREO CASSETTE RECORDER, MODEL NUMBER ABC88
Thank you for your letter of 13 March and for dealing so promptly with this matter. I can appreciate the circumstances which led to the delay which was experienced.
My tape recorder has been delivered and appears to be in good working order.
Sincerely,
Your Name
How to write a strongly worded letter of complaint
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Customers escalation letter to the manager about their complaint
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Manufacturers reply to customers complaint letter