Complaint Letter Concerning Damaged Goods

Below is sample complaint letter concerning damaged goods :

Your Name
Company Name
Street Address
City, ST ZIP Code
Date

Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code

Dear Recipient Name:

We ordered 150 hard drives on 01 June and they were delivered yesterday. I regret that 17 of them were badly scratched.

The package containing these goods appeared to be in perfect condition and I accepted and signed for it without question. It was on unpacking the hard drives when the damage was discovered; I can only assume that this was due to careless handling at some stage prior to packing.

I am enclosing a list of the damaged goods and shall be glad if you will replace them. They have been kept aside in case you need them to support a claim on your suppliers for compensation.

Sincerely,

Your Name

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