Complaint Regarding Frequent Late Deliveries
We ordered 8 filing cabinets from you on 2 August on the understanding that they would be delivered within one week. However these were not received until this morning.
Unfortunately there have been similar delays on several previous occasions, and their increasing frequency in recent months compels us to say that business between us cannot continue in conditions such as these.
We have feel it necessary to make our feelings known since we cannot give reliable delivery dates to our customers unless we can count on undertakings given by our suppliers.
We hope you will understand our position in this matter, and trust that from now on we can rely on punctual delivery of our orders.