How do I reject a warranty claim from customer? This is the sample letter to customer denying warranty repair because expired :

Your Name
Company Name
Street Address
City, ST ZIP Code
Date

Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code

Dear Recipient Name:

Our Repair Department has received your CI Deluxe Impeller, shipped to us for maintenance and repair.

This unit is no longer covered under its original warranty. We need your authorization to proceed with diagnosis of problems with its operation. Our standard fee for diagnosis is $250. If you choose to have the unit repaired, this amount will be applied against the total cost of labor.

Please contact us to discuss how you would like to proceed.

Sincerely,

Your Name

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