Letter Offering Alternative Goods to Customer

Below is the sample letter offering alternative goods to customer :

Your Name
Company Name
Street Address
City, ST ZIP Code
Date

Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code

Dear Recipient Name:

We received your order for 6 sets of the Hivoltage Portable CD Player Model 500GX. We regret to inform you that the model is temporary out of stock as demand has far outstripped supply. Our supplier in Japan has informed us that it will take another 6 months before they can send a new shipment.

However, may we offer an alternative item that seems to have the potential of being a best-seller as well. This is the Trusound Portable CD Machine Model ZXS10. This retails for USD348 and is the latest on the portable CD range. Terms are as usual.

Sincerely,

Your Name

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