Complaint Regarding Receipt Of Wrong Goods

Dear Sirs,

We have today taken delivery of the consignment against R/R 123456 dated 18 July 2012.

On opening the parcel, we were surprised to find that the contents of the goods were entirely different from those ordered by us as per our letter No.A/188 dated 15th July 2012.

Details of the Goods received are:

100 packets White Paper 11×13

50 packets Carbon (Kobe)

128 Gross Blue Pencils

128 Gross Black Pencils

100 Gross Sanden Rubbers

200 Small Bottle Nippon Gum

Please look into the matter immediately and let us have your reply by return of post.

Yours faithfully.,

For BCG Company

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